❓ Frequently Asked Questions

3D Market is a premium marketplace for high-quality 3D models. We offer a curated collection of professional 3D assets perfect for game development, architectural visualization, product design, AR/VR experiences, and creative projects.

All our models are priced at just $9, making professional 3D content accessible to everyone from indie developers to established studios.

All models are $9 each. This flat pricing makes budgeting simple and provides professional quality models at an affordable price point.

There are no hidden fees, subscriptions, or recurring charges. Pay once, own forever.

We currently have over 6,000 professional 3D models across 16 categories including:

• Furniture & Interior Design
• Architecture & Buildings
• Vehicles & Transportation
• Characters & People
• Nature & Environment
• Electronics & Technology
• And many more!

We're constantly adding new models to our collection.

All models come with a royalty-free commercial license. This means:

• ✅ Use in commercial projects (games, films, advertising)
• ✅ Unlimited renders and derivative works
• ✅ Use in client work and projects
• ✅ Modify and customize as needed
• ❌ Cannot resell or redistribute the raw model files
• ❌ Cannot claim authorship of the original model

The license is perpetual - once you purchase, you own the rights to use that model forever.

Yes, absolutely! Our royalty-free license allows commercial use including:

• Video games (indie or commercial)
• Films, animations, and videos
• Architectural visualizations for clients
• Product design and marketing materials
• VR/AR experiences and applications
• Print and digital advertising

No attribution required, though it's always appreciated!

Due to the digital nature of our products, we have a strict no-refund policy. However, we want you to be satisfied with your purchase:

• Preview models with our 360° viewer before buying
• Check technical specifications (polygon count, file formats)
• View all included textures and materials
• Contact support if you experience technical issues with a model

We're committed to quality and will work with you to resolve any legitimate technical problems.

Each model typically includes multiple industry-standard formats:

• GLB/GLTF - Web-optimized, perfect for Three.js, Babylon.js, and web AR
• FBX - Autodesk format, compatible with Maya, 3ds Max, Unity, Unreal Engine
• OBJ - Universal format, works with virtually any 3D software
• STL - 3D printing compatible
• USDZ - Apple AR Quick Look format for iOS devices

The exact formats available for each model are listed on its product page.

PBR stands for Physically Based Rendering. It's a modern texturing approach that creates highly realistic materials by simulating how light interacts with surfaces in the real world.

PBR models include multiple texture maps:

• Albedo/Diffuse - Base color
• Normal Map - Surface detail and bumps
• Roughness - How smooth/rough the surface is
• Metallic - Whether the surface is metallic
• Ambient Occlusion - Shadows in crevices

PBR materials look great in modern game engines (Unity, Unreal) and rendering software.

Yes! All models come with their textures and materials fully set up. You don't need to apply textures manually - just import and use.

Many of our premium models feature:

• High-resolution PBR texture maps (2K or 4K)
• Pre-configured materials
• UV-unwrapped geometry
• Optimized texture sizes for performance

Our models work with all major 3D software and game engines:

• Game Engines: Unity, Unreal Engine, Godot, CryEngine
• 3D Software: Blender, Maya, 3ds Max, Cinema 4D, Houdini, SketchUp
• Web Frameworks: Three.js, Babylon.js, A-Frame
• AR Platforms: ARKit, ARCore, Spark AR
• Rendering: V-Ray, Arnold, Octane, Redshift

We provide multiple file formats to ensure compatibility with your workflow.

Yes! Downloads are instant. After completing your purchase:

1. You'll be redirected to a download page
2. All model files are immediately available
3. You'll receive an email with a permanent download link
4. Access your purchases anytime from your account

Download links never expire, so you can re-download files whenever needed.

We accept all major credit cards through our secure Stripe payment processor:

• Visa
• Mastercard
• American Express
• Discover

All transactions are encrypted and secure. We never store your credit card information.

Absolutely. We use Stripe, one of the world's most trusted payment processors, to handle all transactions. Stripe is PCI-DSS Level 1 certified - the highest level of security in the payments industry.

Your payment information is encrypted and transmitted securely. We never see or store your credit card details.

Yes! Add multiple models to your cart and complete a single checkout. This is more convenient and you'll receive all your models together.

Each model in your cart is $9, so purchasing 10 models = $90 total.

Import process varies by software, but here are general guidelines:

Unity:

• Drag the FBX or GLB file into your Assets folder
• Textures should be imported automatically
• Adjust import settings if needed (scale, normals)

Unreal Engine:

• Import FBX via Content Browser
• Check "Import Textures" and "Import Materials"
• Models are ready to use in your scene

Blender:

• File → Import → Choose format (FBX, OBJ, GLTF)
• Navigate to your model file and import
• Materials and textures should load automatically

If you encounter legitimate technical problems (corrupted files, missing textures, format issues), please contact our support team. We're here to help!

When contacting support, please include:

• Model name or order number
• Specific issue you're experiencing
• Software you're using
• Screenshots if applicable

We typically respond within 24 hours and will work to resolve your issue.

While we don't currently offer custom modeling services, we're always expanding our catalog based on customer demand.

If there's a specific type of model you'd like to see, let us know! Popular requests may be added to our collection.